Shipping

At No Graffiti, we prioritize delivering your purchases with utmost care and efficiency. Here's what you need to know about our shipping process:

Order Processing:

  • All orders are processed within 3 business days from the date of purchase, subject to stock availability and payment verification.

  • Orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods:

  • We offer premium shipping services through USPS to ensure your order arrives promptly and safely.

  • Shipping options, including express or standard shipping, mail be available at an additional cost. Please email sales@nograffitibrand.com for details.

Shipping Destinations:

  • We ship our luxury items domestically and internationally to various destinations.

  • International shipping may be subject to additional customs duties or taxes, which are the responsibility of the recipient.

Shipping Rates:

  • Shipping rates are charged a flat $5.00 fee.

  • Free shipping may be available for orders exceeding a certain purchase threshold, members of our mailing list, or those with special limited coupon codes. Please sign up through the website for current offers.

Order Tracking:

  • Once your order is dispatched, a shipping confirmation email with tracking information will be sent to you, allowing you to track your package's journey.

Delivery Times:

  • Estimated delivery times vary depending on the destination.

  • Please note that unforeseen circumstances or customs delays in international shipping may affect delivery times.

Signature Requirement:

  • For security purposes and to ensure safe delivery, a signature may be required upon receipt of the package for orders of high value.

RETURNS

At No Graffiti, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely pleased with your order, we gladly accept returns within 14 days from the date of delivery for a full refund or exchange.

Conditions for Returns:

  • Items must be unworn, undamaged, and returned with original tags and packaging.

  • Returns must be initiated within [number of days] days from the delivery date to be eligible.

  • Customized or personalized items may not be eligible for return unless they arrive damaged or defective.

  • Accessories, such as belts, jewelry, and cosmetics, must be returned in their original, unopened packaging.

How to Initiate a Return:

  1. Contact our customer service team at returns@nograffitibrand.com to request a return authorization.

  2. Fill out the provided return form and include it with your return package.

Return Shipping:

  • Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

  • We recommend using a trackable shipping method to ensure safe return delivery.

Refund Process:

  • Refunds will be issued to the original form of payment within [number of days] days after the returned items are received and inspected.

  • Please note that shipping fees are non-refundable.

Exchanges:

  • Exchanges for a different size, color, or item are subject to availability.

  • If the requested exchange item is unavailable, a refund will be processed following the return of the original item.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately for assistance.